Appointments: Please arrive 15 min. prior to your first appointment to allow time to check in. A credit card is required to reserve all spa package appointments. We do reserve the right to refuse service service to anyone for the protection of our clients and staff.
Cancellations: Because your spa experience is reserved for you, we do ask that you please notify us at least 24 hours prior to your appointment if you must cancel or reschedule. Appointments cancelled without prior notice may incur charges.
Gift Certificates: Gift Certificates are non refundable, however, they may be transferred to another person. A no-show on a gift certificate will be considered redeemed. All gift cards are subject to the expiration date listed on them.
Gratuity: Tipping is not expected but appreciated. Most clients follow service business guidelines of 15-20%. Please inquire about group tipping protocol.